Privacy Policy

Safe 'n' SOUND Self Storage is committed to providing you with the highest level of service, so protecting your privacy is important to us.

Safe 'n' SOUND Self Storage has prepared it's Privacy Policies and Procedures in accordance with the Privacy Act to ensure your information is protected. We are committed to keeping your personal information confidential.

Collection of Information
We collect your personal information in order to provide you with the best quality customer service and access to our products and services. In addition, we may use your information to advise you of special offers from Safe 'n' SOUND Self Storage.

The information we collect may include personal details such as your name, address, drivers licence number and credit card details. This information will be collected directly from you. Under our self storage agreement, you are required to inform us of any changes to your information. You are also required to provide personal details, including the name, address and telephone contact details of another person (your alternate contact person).

Information Security
We will ensure your personal information is kept secure and confidential. Your personal information will never be provided or sold to third parties or removed from our facility premises without your consent.

Only select employees of Safe 'n' SOUND Self Storage who are authorised to handle your information will have access to your records. We will not retain any other information for longer than it is legally required, except with your consent.

Use of Information
The use of your personal information will be limited to:

Access to Information
You have the right to request us to provide you with most of the personal information we hold about you.

This right is subject to some exceptions, e.g. you may not obtain access to information relating to existing or upcoming legal proceedings. Your request will not be granted if it impacts the privacy of others.

Accuracy of Information
Safe 'n' SOUND Self Storage is committed to the protection of your privacy. If you feel information we hold about you is incorrect, please email, write to us of visit our facility where your information is held and speak to the Facility Manager. We will take all reasonable action to ensure inaccuracies do not occur.

Your Authority
By storing with Safe 'n' SOUND Self Storage, you consent to us maintaining, using and disclosing your personal information in accordance with the New South Wales Privacy Act.