Safe ‘n’ SOUND Self Storage is committed to providing you with the highest
level of service, so protecting your privacy is important to us.
Safe ‘n’ SOUND Self Storage has prepared it’s Privacy Policies and Procedures
in accordance with the Privacy Act to ensure your information is protected.
We are committed to keeping your personal information confidential.
Collection of Information
We collect your personal information in order to provide you with
the best quality customer service and access to our products and services.
In addition, we may use your information to advise you of special offers
from Safe ‘n’ SOUND Self Storage.
The information we collect may include personal details such as your name,
address, drivers licence number and credit card details. This information
will be collected directly from you. Under our self storage agreement, you
are required to inform us of any changes to your information. You are also
required to provide personal details, including the name, address and telephone
contact details of another person (your alternate contact person).
Information Security
We will ensure your personal information is kept secure and confidential.
Your personal information will never be provided or sold to third parties
or removed from our facility premises without your consent.
Only select employees of Safe ‘n’ SOUND Self Storage who are authorised
to handle your information will have access to your records. We will not
retain any other information for longer than it is legally required, except
with your consent.
Use of Information
The use of your personal information will be limited to:
- Verifying your identification
- To give access to our products and services
- Carrying out our business including research, statistical analysis, accounts management
- Fulfilling our legal obligations (e.g. disclosure to law enforcement agencies or law courts)
Access to Information
You have the right to request us to provide you with most of the
personal information we hold about you.
This right is subject to some exceptions, e.g. you may not obtain access
to information relating to existing or upcoming legal proceedings. Your
request will not be granted if it impacts the privacy of others.
Accuracy of Information
Safe ‘n’ SOUND Self Storage is committed to the protection of your
privacy. If you feel information we hold about you is incorrect,
please email, write to us of visit our facility where your information
is held
and speak to the Facility Manager. We will take all reasonable
action to ensure inaccuracies do not occur.
Your Authority
By storing with Safe ‘n’ SOUND Self Storage, you consent to us
maintaining, using and disclosing your personal information in accordance
with the New South Wales Privacy Act.